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Terms and Conditions
Looking after our customers
Our terms and conditions comply with UK legislation, including the Distance Selling Regulations and are designed to ensure that all of our customers can shop easily and with confidence with Sunblis. Please print and keep a copy for reference.
Pricing
All prices are in £ sterling are inclusive of VAT, and show delivery charges where appropriate. You may pay by any major credit card or debit card. Prices, offers and products are subject to availability and may change.
Accepting orders and security
When you place an order we will treat it as an offer to buy. You will automatically receive an contact, with your order number, confirming your order has been received. However, we will be entitled to refuse to accept your order if we feel it necessary, in which case we will email you within one working day of you placing the order.
In deciding whether to accept your order we may use the information you have provided us, or which we receive from any enquiry we may make with external organisations to confirm your identity. Such external organisations may check any details we disclose to them against any database (public or private) to which they have access and will keep a record of that check. They will also retain this information and may use it in the future to assist other companies with identity verification. This assists us to protect you and us from fraudulent transactions.
Essential Health Direct have chosen Worldpay as a partner for secure transactions. Worldpay are a well-known and leading payment system provider to online businesses. When you are ready to input your credit/debit card details, you will be redirected to the Worldpay secure server. We keep no credit/debit card information in our system. For further information about Worldpay please visit their web site at http://worldpay.co.uk.
Privacy Policy
The only information we collect is given at the time of ordering, which is only required to fulfil your order and is not used for any other purposes. The information is collected lawfully and in accordance with The Data Protection Act 1998. No information is passed onto other persons or companies.
Delivery
Delivery is restricted to the United Kingdom and Europe. Delivery will be to the address at which your credit or debit card is registered unless you specify otherwise. We will dispatch your order within 48 hours but delivery times may be affected by factors beyond our control and therefore cannot be guaranteed.
Returns
We offer a no quibbles 30 day money back guarantee. If you are not entirely satisfied with your purchase please contact our customer services department, via our contact page, and we will send you a full refund and inform you how to return the goods to us.
Web site terms of use
Sales on the web site are governed by English law and you agree to submit any dispute to the non-exclusive jurisdiction of the English courts. All orders are subject to these terms and conditions and no amendments will be accepted by us.
These terms and conditions only cover the Essential Health Direct web site. Any links within this site to other web sites are not covered by this policy and we accept no responsibility or liability for the content of the web sites which are not under our control.
These terms and conditions do not affect your legal rights.
We do not guarantee that this web site will be compatible with all customers’ computer systems.
Essential Health Direct owns the copyright in all materials on this site, which may be used, downloaded, copied, reproduced, republished, posted, broadcast, transmitted or linked only for your own personal and non-commercial use. You agree not to adapt, alter or create any derivative work from any material on this site, or to restrict or inhibit the use or enjoyment of this site by anyone else. It is not permitted to create any link to this web site without our prior written consent.
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